Skip to main content
All CollectionsACCOUNT & BILLING
I need help resetting my password.
I need help resetting my password.

Please check your promotions, junk, and spam email folders.

Sylvie Howell avatar
Written by Sylvie Howell
Updated this week

I Tried to Reset My Password but Didn't Receive the Email

Steps to Follow

  1. Check Your Email Folders:

    • Look in your Promotions, Junk, and Spam folders for the password reset email.

  2. Resend the Password Reset Email:

    • If you still can't find the email, you can resend the password reset through the TRIPP Mobile app:

  3. Log In Using Your Original Credentials:

    • Use the same credentials you used to create your subscription on TRIPP.com.

    • Do not create a new account using the mobile app.

You can also log into your account at TRIPP.com, and on your account page, you will have the option to resend your email verification link.

If you are still having problems, please contact us at support@tripp.com for assistance.

Did this answer your question?