Please check your promotions folder in Gmail or your spam folder for the verification email.
If it is not there, you can trigger a resend from the TRIPP Mobile app.
iOS - https://apps.apple.com/app/id1465149118
Android - https://play.google.com/store/apps/details?id=com.tripp.companion
Then, just login into the Mobile App using the same credentials that you used to create your subscription account on tripp.com. Please do not create a new account in the mobile app.
If you are still having problems, please contact us for assistance.