TRIPP

Known issue: Kōkua may not detect mic permissions correctly or the flick-to-send gesture may not work on Android.

Kōkua: Mic Permissions / Flick-to-Send Not Working (Android)

Known issue: Kōkua (Kōkua XR) may be unresponsive or non-functional on Meta Quest VR headsets.

Kōkua Not Working in VR / Meta Quest

Known issue: Kōkua's chat mode may not respond to messages on iOS and Android.

Kōkua: Chat Mode Not Responding (iOS and Android)

Known issue: Kōkua's voice may echo, cut in and out, or have audio quality problems during sessions.

Kōkua: Echo / Voice Cuts In and Out During Sessions

Known issue: Kōkua's audio may not play through Bluetooth headphones on iOS devices.

Kōkua: No Sound with Bluetooth Headphones (iOS)

Known issue: Kōkua's throw gesture may not register or the bubble may appear stuck on Android devices.

Kōkua: Throw Gesture / Bubble Gets Stuck (Android)

How to set the music, voice guidance, and sound effects to different levels in your TRIPP experiences.

How do I adjust my audio levels in TRIPP?

Pair your headset to TRIPP Mobile in 3 easy steps!

How do I connect my VR headset to the TRIPP Mobile App?

Simply press the Menu button on your left Meta Controller.

How do I pause my TRIPP?

How do I quit a TRIPP?

Hold down the X on the right controller for a few seconds to re-align the view!

How do I realign the view in TRIPP?

To use TRIPP laying down, you must be in recline mode.

How do I use TRIPP lying down?

You can adjust your survey settings in the TRIPP app, in VR!

How do I turn off the surveys in my TRIPP experiences?

Follow these steps to start your Lucid Dreaming journey in TRIPP.

Lucid Dream Challenge

Share what’s on your mind, and Kōkua will create a personalized reflection just for you.

Where can I find Kōkua?

How do I talk to Kōkua in VR?

Staying comfortable while taking a TRIPP!

Health, Safety, and Comfort Using TRIPP

Sylvie Howell

Learn how to pause, quit, realign your view, customize the surveys, and use TRIPP laying down.

TIPS FOR USING TRIPP

Find answers and get help from Intercom Support and Community Experts

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